Shipping Information
We ship throughout Australia with care and attention. Learn about our shipping options, delivery times, and how we protect your order.
Shipping Options
Standard Shipping
3-7 business days
Reliable delivery via Australia Post or courier
Express Shipping
1-3 business days
Faster delivery for urgent orders
Please Note: Production Time
Shipping times listed above are in addition to production time. Most orders are produced within 3-5 business days, but custom or large orders may take longer. You'll see an estimated production time during checkout.
Secure Packaging
Every item is carefully wrapped and packaged to ensure safe delivery. We use protective materials to prevent damage during transit.
Tracking Included
All orders include tracking information. You'll receive an email with your tracking number once your order ships.
Shipping Protection
If your order arrives damaged, we'll replace it at no additional cost. Simply contact us with photos of the damage.
Shipping Details
Where We Ship
We currently ship to all addresses within Australia, including PO Boxes. We're working on expanding our international shipping options. If you're outside Australia and interested in our products, please contact us and we'll see what we can arrange.
Shipping Costs
Shipping costs are calculated at checkout based on your location and chosen shipping method. We offer free standard shipping on orders over a certain value - check checkout for current offers.
Order Processing
Orders are processed Monday to Friday, excluding public holidays. Orders placed on weekends or holidays will be processed the next business day.
Tracking Your Order
Once your order ships, you'll receive an email with tracking information. You can use this to monitor your delivery status. If you have any issues tracking your order, please contact us.
Delivery Issues
If your order hasn't arrived within the expected timeframe, or if it arrives damaged, please contact us immediately. We'll work with you to resolve the issue as quickly as possible.