Terms of Service

Last updated: January 2025

Welcome to LayerCraft. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing our website at layercraft.com.au or placing an order, you agree to these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you may not use our services.

2. Products and Services

Product Descriptions

We strive to display our products as accurately as possible. However, due to variations in monitors and screens, colors may appear slightly different in person. Slight variations in 3D printed products are normal and part of the manufacturing process.

Custom Orders

Custom orders are made specifically for you based on your specifications. Please review your order carefully before submitting. We are not responsible for errors in spelling, color selection, or other customization options that you provide.

Pricing

All prices are displayed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time without notice. Prices at the time of order confirmation apply to your purchase.

3. Orders and Payment

Order Acceptance

Your order is an offer to purchase our products. We reserve the right to accept or decline any order. An order confirmation email does not guarantee acceptance; your order is only accepted when we process payment and begin production.

Payment

We accept major credit cards through our secure payment processor, Stripe. Payment is required at the time of order. Your card will be charged when you place your order.

Order Cancellation

You may request to cancel your order before production begins. Once production has started, cancellation may not be possible. Please contact us as soon as possible if you need to cancel.

4. Shipping and Delivery

Shipping details, timeframes, and policies are outlined on our Shipping Information page. Risk of loss and title for products pass to you upon delivery to the carrier.

5. Returns and Refunds

Our return and refund policies are detailed on our Refund Policy page. By placing an order, you agree to these policies.

6. Intellectual Property

Our Content

All content on this website, including text, images, logos, and designs, is the property of LayerCraft and is protected by Australian and international copyright laws. You may not reproduce, distribute, or use our content without our written permission.

Your Content

When you submit text or designs for custom products, you represent that you have the right to use that content and that it does not infringe on any third-party rights. We reserve the right to refuse orders containing content that we deem inappropriate, offensive, or potentially infringing.

7. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Please notify us immediately of any unauthorized use.

8. Limitation of Liability

To the maximum extent permitted by law, LayerCraft shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the product in question.

9. Disclaimer of Warranties

Our products are provided "as is" without warranties of any kind, except as expressly stated in our policies. We disclaim all implied warranties, including merchantability and fitness for a particular purpose, to the extent permitted by law.

10. Indemnification

You agree to indemnify and hold LayerCraft harmless from any claims, damages, or expenses arising from your violation of these terms or your use of our services.

11. Governing Law

These Terms of Service are governed by the laws of Australia. Any disputes shall be resolved in the courts of Australia.

12. Changes to Terms

We may update these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the new terms.

13. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14. Contact

For questions about these Terms of Service, please contact us.